Frequently Asked Questions

    Employers

    How can I change employee beneficiary information?

    To change an employee's beneficiary information, please use the Non-Financial Change Form for a client's workplace retirement plan.

    Employers

    How can I change employee contact information?

    To change an employee's contact information, please use the appropriate Non-Financial Change Form for a client's annuity product (fixed, fixed index or variable) or workplace retirement plan.

    Individuals

    How can I change my beneficiary information?

    To change your beneficiary information, please use the appropriate Non-Financial Change Form for an annuity product (fixed, fixed index, or variable) or a workplace retirement plan.

    Individuals

    How can I change my contact information?

    To change your contact information, please use the appropriate Non-Financial Change Form for an annuity product (fixed, fixed index, or variable) or a workplace plan.

    Security Benefit Basics

    How can I contact Security Benefit?

    You can reach Security Benefit by calling 785.438.3000 or 800.888.2461, 8 a.m. to 7 p.m. (Eastern Time), Monday through Friday. 

    You can also contact us directly from the website by using our Contact Us form.

    Security Benefit Basics

    How can I purchase a Security Benefit product?

    Security Benefit products are sold through independent distributors. Contact your financial professional about purchasing one of our products.
     

    Individuals

    How current is the account information viewed in the App?

    Generally, our system is updated to reflect new account information each business day by 11:00 p.m. (Eastern time). Your account balance will reflect this updated information.

    Financial Professionals

    How Do I Access the Advisory Platform?

    To access Security Benefit’s Advisory Platform, Click on Sign In from the top navigation.  

    My Security Benefit app

    How do I access the Security Benefit App?

    iOS: Visit Apple's App Store and search for My Security Benefit. Then download the free app to your Apple device.

    Financial Professionals

    How do I become appointed to sell Security Benefit products?

    To get appointed and onboard to sell a Security Benefit fixed or variable annuity, start the process by completing a short questionnaire so we can learn more about you and what your